Depositing cryptocurrency to your MEXC account is a straightforward process, whether you're using the web platform or the mobile app. This guide walks you through both methods step by step, highlights essential security precautions, and ensures you avoid common pitfalls that could lead to irreversible fund loss.
Understanding how to correctly deposit digital assets is crucial for every crypto user. Mistakes in network selection or address handling can result in permanent loss of funds. To help you navigate this safely and efficiently, we’ve structured this article with clear instructions, best practices, and frequently asked questions.
Web Platform Deposit Process
Step 1: Log In and Access Deposit Page
Start by visiting the official MEXC website and logging into your account. Once logged in, navigate to Assets > Deposit. This will redirect you to the deposit interface where you can begin the process.
Step 2: Select Cryptocurrency and Network
On the deposit page, choose the cryptocurrency you wish to deposit. For example, let’s use USDT-ERC20.
⚠️ Critical Reminder: Always verify both the token type and the transfer network. Use the search function to find your desired coin and corresponding blockchain (e.g., ERC20, TRC20, BEP20, SOL, etc.).
Ensure the network selected on MEXC matches exactly with the withdrawal network on the sending platform. For instance:
- If you select ERC20 on MEXC, withdraw via ERC20 from your external wallet.
- A mismatch may result in lost funds — recovery is often impossible.
Additionally, confirm the token contract address. Click the end of the displayed contract address on MEXC to view the full address and compare it with the official contract. Sending tokens to an incorrect contract can lead to permanent loss.
If you haven't generated a deposit address before, click "Generate Address" to create one for the selected network.
Step 3: Copy Address or Scan QR Code
After generating the correct address, click the Copy button or scan the QR code provided. Paste this address into the recipient field of your sending platform (exchange or wallet).
Never manually type the address — always copy-paste or scan to avoid typos.
Step 4: Confirm Transaction and Wait for Blockchain Verification
Once you submit the withdrawal request on your sending platform, the transaction enters blockchain confirmation. The time required depends on network congestion and confirmation speed (e.g., Ethereum may take longer than Solana).
After sufficient confirmations, your deposit will reflect in your Spot Account on MEXC.
You can track progress under Recent Deposit Records, or click All Records for a complete history.
Mobile App Deposit Process
Step 1: Open MEXC App and Navigate to Deposit
Launch the MEXC mobile app and tap Assets > Spot > Deposit.
Step 2: Search and Select Your Cryptocurrency
Use the search bar to find your desired cryptocurrency — for example, USDT.
Step 3: Choose Transfer Network
Select the appropriate transfer network. Let’s choose SOL (Solana) as an example. After selection, MEXC will display your unique deposit address and a QR code.
⚠️ Double-check:
- The sending and receiving networks must match.
- Verify the contract address if applicable.
- If no previous deposit exists, tap "Generate Address" first.
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Step 4: Transfer Funds Using Copied Address or QR Code
Tap Copy to copy your deposit address or use your phone’s camera to scan the QR code when initiating withdrawal from another platform.
Enter this address carefully in the recipient field of your sending wallet or exchange.
Step 5: Monitor Confirmation Status
After initiating the transfer, wait for blockchain confirmations. Once confirmed, funds will appear in your MEXC Spot wallet.
To review transaction history, tap the Record icon in the top-right corner of the deposit screen.
Important Deposit Notes and Warnings
To protect your assets, observe these critical guidelines:
- ✅ Always match networks: Sending USDT via TRC20 to an ERC20 address results in loss.
- ✅ Check minimum deposit amounts: Deposits below the threshold won’t be credited and usually can’t be refunded.
- ✅ Confirm contract addresses regularly: Some tokens may update contracts; old addresses might become invalid.
- ✅ Use memo/tag when required: Certain networks like EOS require both an address and a memo (tag). Omitting either could result in lost funds.
For example:
- When depositing USDT-EOS, you must enter both the EOS address and the MEMO field.
- Failure to include the memo means the system cannot credit your account — and recovery is unlikely.
Always read on-screen prompts during deposit setup. If a memo is needed, it will be clearly indicated.
Frequently Asked Questions (FAQ)
Q: What happens if I send crypto using the wrong network?
A: Funds sent via an incorrect network are typically unrecoverable. Always double-check that the sending and receiving networks match exactly (e.g., ERC20 to ERC20).
Q: How long does a deposit take to arrive?
A: It depends on blockchain congestion and confirmation times. Most deposits take between 10 minutes to several hours. High-traffic periods on networks like Ethereum may cause delays.
Q: Why isn’t my deposit showing up?
A: First, verify the transaction ID (TXID) on a blockchain explorer. Check if the network and address were correct. If everything looks right but funds still don’t appear after 24 hours, contact MEXC support with your TXID.
Q: Can I reuse a deposit address?
A: Yes, once generated, most deposit addresses can be reused safely for future transfers on the same network.
Q: Is there a minimum amount I need to deposit?
A: Yes, each cryptocurrency has a minimum deposit requirement. Deposits below this amount won’t be credited and are generally non-refundable.
Q: Do I need to pay gas fees when depositing?
A: Yes, you are responsible for paying network (gas) fees on the sending platform. These vary depending on network activity.
Final Tips for Safe Crypto Deposits
Accuracy is key in cryptocurrency transactions. Even small errors — such as selecting TRC20 instead of BEP20 — can result in irreversible losses. Before confirming any transfer:
- Recheck the receiving address.
- Confirm the network compatibility.
- Validate contract addresses for tokens.
- Include memos/tags when prompted.
- Start with a small test transaction if unsure.
By following these steps, you’ll ensure smooth, secure deposits every time.
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With this comprehensive guide, you now have all the tools needed to confidently deposit crypto into your MEXC account — safely and efficiently.